Every copy of The 12 Laws of Dating Dynamics ordered directly through this site is personally signed by Manuel Santana. Because each book is signed-on-demand, we handle refunds carefully and case-by-case.
You may request a refund within 30 days of delivery if your book arrives damaged, defective, or never arrives. Refunds for buyer's remorse (you changed your mind) are accepted within the same window provided the book is returned in unread, resalable condition at your expense.
Email orders@12lawsbook.com from the address used at checkout. Include your order number and the reason for the request. We respond within 2 business days.
For damaged or defective copies, attach a photo of the issue. We'll typically replace it at no cost, no return required.
Shipping fees are non-refundable unless the order arrived damaged or was lost in transit. Return shipping costs for buyer's-remorse refunds are the customer's responsibility.
Approved refunds are issued to the original payment method within 5–10 business days of receipt. Your bank may take additional time to post the refund.
Free digital downloads (e.g. the 12 Laws reference card) and items purchased outside this site (Amazon, retail bookstores, etc.) are governed by the policies of those sellers.
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